Return & Refund Policy
Due to the nature of our (A&E Industries/Yuel Beast Designs) work & designs, we do not offer returns or refunds on shipped products. If your product or purchase has not been shipped, and you contact us for a refund, we will deduct a $10 processing fee from your initial purchase amount.
If your product has arrived damaged or has manufacturing defects, please see our warranty policy for further information.
We at A&E Industries/Yuel Beast Designs are proud to extend our 30 day limited warranty (from shipping date) to all “case” or “chassis” designs offered on our website.
The warranty covers any incidental damage or defects that occur during manufacturing or shipping.
During the warranty period, A&E Industries/Yuel Beast Designs will repair or replace, at no charge, products or parts of the product that proves defective because of manufacturing defects, or shipping related damages. This warranty only covers shipping damage that occurs while the order is shipped to the address on the order.
A&E Industries/Yuel Beast Designs reserves the right to ask for photographic proof of the damage, as well as proof of the order via order number or name & email. We reserve the right to refuse any warranty where in the above guidelines are not met. In the event of a warranty related claim, please email firstname.lastname@example.org. Warranty related matters will be handled as quickly as possible and you should expect and email back within 1 to 5 business days.